Your Single Point of Access Is Live — But Does it Work Smoothly?
- Joe Krasinski
- Jul 28
- 2 min read
NHS England’s 2025/26 planning guidance is crystal clear: Integrated Care Boards must meet the new four‑week children & young people (CYP) mental‑health access standard while improving crisis flow and data quality. Yet more than 6,000 CYP are still waiting over two years for help today.
Expert Advice Hub
Many systems responded by standing up a Single Point of Access (SPA) at speed during the pandemic. Fast‑forward to 2025 and the technology is in, but staff are wrestling with:
🔹Incomplete service maps and inconsistent triage
🔹Clunky referral forms that don’t talk to EPRs
🔹SNOMED codes that feel like hieroglyphics
🔹National metrics (MHSDS, four‑week clock‑stops) that never quite balance
Sound familiar?
Why targeted SPA training now?
A SPA only performs as well as the people who power it. Equipping frontline teams with needs‑led triage skills, data‑ready workflows and a common Thrive language turns “good‑enough” hubs into high‑impact gateways that cut rejected referrals to zero and free clinical capacity.
What Thrive CONNECT brings
🔹 15 + years’ experience designing and rescuing SPAs across the NHS and VCSE sector.
🔹 A modular curriculum—from “Key Features of an Effective SPA” to “SNOMED Codes for Beginners”—delivered in bite‑sized, interactive 3‑hour sessions (currently half‑price).
🔹 Hands‑on toolkits: digital self‑referral templates, multi‑professional triage playbooks, and ready‑made MHSDS flow charts. Thriveconnect
“Turn complexity into clarity with practical sessions—no jargon, no overwhelm.” — recent delegate feedback
Ready to level‑up your hub?
Whether you need a one‑off masterclass or a programme matched to your transformation roadmap, our trainers will meet your team where they are and move them forward—fast.
👉 email hello@thrive‑connect.uk to reserve your dates.
Let’s make sure every child’s first ask is the only one they need to make.
Refs
🔹Training
🔹NHS England 2025/26 Priorities & Operational Planning Guidance
🔹Rethink Mental Illness — “The hidden toll of CAMHS waiting lists on young people's mental health” (2024)
🔹Royal College of Psychiatrists — “Children's mental health crisis deepens: severe shortage of psychiatrists to meet growing demand” (2024)
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